Shipping & Delivery FAQ

Shipping & Delivery FAQ – Richmond Cellar

Delivery Days We deliver every day from 12-12, including Sundays and Public Holidays
Same-Day Delivery Yes, we offer same-day delivery

Minimum Spend
Express Delivery: AED 100 (Abu Dhabi City)
Click & Collect: Free
Scheduled Delivery: AED 100

Scheduled Delivery You can select a delivery date, but not a specific time

Delivery Charges Free for orders above AED 100; 20 AED for orders below AED 100

Delivery Areas We deliver within Abu Dhabi City. Check your zone at checkout for remote areas

Workplace/Hotel Deliveries Yes, but if security blocks access, please meet the driver in the lobby

Do you deliver to Dubai?
Unfortunately, we do not deliver to Dubai at this time

Can we choose a time for scheduled delivery?
No, currently we do not offer the option to select a specific delivery time.

How Deliveries Work Drinks arrive in a climate-controlled vehicle. Have your Emirates ID or Passport ready for age verification

ID Check As per UAE law, only those 21+ can receive alcohol deliveries

Missing Items
Online payments: Refund for missing items
Cash/Card on delivery: You’ll only pay for items received
We may cancel or adjust items due to stock availability